Privacy Policy

Personal Data Protection According to the GDPR

Agrogardens Landscaping Design, S.L., in compliance with the current regulations on personal data protection, informs that personal data collected through the forms on the website https://agrogardenslandscaping.es  are incorporated into automated files specific to users of Agrogardens Landscaping Design, S.L. services.

The collection and automated processing of personal data aim to maintain a commercial relationship and carry out tasks related to information, training, advising, and other activities typical of Agrogardens Landscaping Design, S.L.

This data will only be shared with entities necessary to fulfill the purpose mentioned above.

Agrogardens Landscaping Design, S.L. takes the necessary measures to ensure the security, integrity, and confidentiality of the data as stipulated in Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, and superseding the former LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDD).

Users may exercise their rights of access, opposition, rectification, deletion, restriction, and portability recognized in the aforementioned Regulation (EU) at any time. These rights can be exercised by email at: info@agrogardenslandscaping.es  or at the address: Carrer Bartomeu Tur Clapés, 15, C.P. 07849 – Santa Eulària Des Riu (Illes Balears).

The user states that all data provided is accurate and agrees to keep it updated, informing Agrogardens Landscaping Design, S.L. of any changes.

Purpose of Processing Personal Data

What is the purpose of processing your personal data?

At Agrogardens Landscaping Design, S.L., we process your personal data collected through the website https://agrogardenslandscaping.es for the following purposes:

• To provide our services according to customers’ specific needs, in order to fulfil the signed contracts.
• To provide the services contracted by the user.
• To send promotional information electronically.

You may oppose receiving commercial communications at any time by sending an email to the above address.

Fields in the registration forms are mandatory, and it will not be possible to fulfill the stated purposes if the required data is not provided.

How long are the personal data collected kept?

Personal data provided will be kept as long as the commercial relationship is maintained or until you request its deletion, and during the period for which legal responsibilities may arise from the services provided.

Legal Basis

The processing of your data is carried out with the following legal bases that legitimize it:

• The request for information and/or the contracting of Agrogardens Landscaping Design, S.L. services, whose terms and conditions will be made available to you prior to any potential contract.
• Free, specific, informed, and unequivocal consent, by making this privacy policy available to you, which, after reading, you can accept by a declaration or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide your data, or do so incorrectly or incompletely, we will not be able to attend to your request, making it impossible to provide the requested information or to carry out the contracting of services.

Recipients

The data will not be disclosed to any third party outside of Agrogardens Landscaping Design, S.L., except in cases of legal obligation.

Data Collected by Users of the Services

In cases where the user includes files with personal data on shared hosting servers, Agrogardens Landscaping Design, S.L. is not responsible for the user’s non-compliance with the GDPR.

Intellectual Property Rights https://agrogardenslandscaping.es

Agrogardens Landscaping Design, S.L. holds all intellectual property, industrial, and “know-how” rights related to the content of the website https://agrogardenslandscaping.es  and the services offered therein, as well as the programs necessary for its implementation and associated information.

Reproduction, publication, and/or non-strictly private use of the contents, wholly or partially, of the website https://agrogardenslandscaping.es without prior written consent are not allowed.

Intellectual Property of Software

The user must respect any third-party software provided by Agrogardens Landscaping Design, S.L., even if it is free and/or publicly available.

Agrogardens Landscaping Design, S.L. holds the necessary exploitation and intellectual property rights of the software.

The user does not acquire any rights or licenses regarding the contracted service’s software, nor on the technical information of the service follow-up, except for the rights and licenses necessary to fulfill the contracted services and only during their duration.

Any action exceeding contract compliance requires written authorization from Agrogardens Landscaping Design, S.L., and the user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of Agrogardens Landscaping Design, S.L. servers, assuming civil and criminal liability for any incident arising from negligent or malicious action on their part.

Intellectual Property of Hosted Content

The use of the services provided by Agrogardens Landscaping Design, S.L. that infringes Spanish intellectual property law is prohibited, specifically:

• Any use contrary to Spanish law or infringing third-party rights.
• Publishing or transmitting any content that, in Agrogardens Landscaping Design, S.L.’s judgment, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
• Cracks, serial numbers of programs, or any other content violating third-party intellectual property rights.
• Collecting and/or using personal data of other users without their express consent or contrary to Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016.
• Using the domain’s email server and email addresses to send unwanted bulk emails.

The user is responsible for the content of their website, the information transmitted and stored, hypertext links, third-party claims, and legal actions regarding intellectual property, third-party rights, and child protection.

The user is responsible for compliance with applicable laws and regulations and general internet usage rules.

The user will indemnify Agrogardens Landscaping Design, S.L. for any expenses incurred due to Agrogardens Landscaping Design, S.L. being implicated in any cause attributable to the user, including legal fees and defense costs, even if the judicial decision is not final.

Protection of Hosted Information

Agrogardens Landscaping Design, S.L. makes backup copies of content hosted on its servers; however, it is not responsible for accidental loss or deletion of user data. Likewise, it does not guarantee full restoration of data deleted by users, as the data may have been modified or deleted since the last backup.

Offered services, except for specific backup services, do not include the restoration of content retained in Agrogardens Landscaping Design, S.L. backups when the data loss is attributable to the user. In such cases, a fee will be determined based on the complexity and volume of the restoration, subject to prior user acceptance.

Data recovery is included in the service price only when data loss is due to causes attributable to Agrogardens Landscaping Design, S.L.

Commercial Communications

Under the LSSI, Agrogardens Landscaping Design, S.L. will not send unsolicited or expressly authorized commercial communications by email or other electronic means.

In cases where a contractual relationship exists, Agrogardens Landscaping Design, S.L. is authorized to send commercial communications regarding similar products or services initially contracted with the customer.

The user may request to stop receiving commercial information by verifying their identity through Customer Service channels.

REV: 20.3009